Phone Support Group (PSG) is a service company that provides clients with the greatest outcome in communicating with their end customers. We provide B2B, B2C, and back end services to business in Haiti, Canada, USA, and Worldwide in French, Creole, Spanish, and English. Headquartered in Boca Raton, Florida, PSG operates one of the best call center here. The company offers customer service contact, technical support services, answering services, receptionist services, data entry, payment processing, survey's and much more. PSG specializes in providing top notch support for various industries. Our support services range from small and mid-sized companies to large international companies. Our extensive experience allows us to assist companies increase their profit margin by handling the questions and support needs of their customers and letting the company’s focus on their particular industry.

Specialties

Inbound Services, Answering Services, Survey, Back Office Work, Data Entry, and Order Fulfillment

Worldwide call center support

If you’re looking for a professional call center that provides telephone answering services in your area, look no further. Our superior technology allows us to provide our award-winning call center services to clients anywhere in the world.

Provide what consumers expect

Modern consumers expect to get what they want when they want it. They’ll no longer wait until the next business day or be satisfied leaving a voicemail. Instead, they’ll move on to a business that’s available. And in today’s marketplace, they’ll find one. By implementing an after hours call center solution through CMS, you can ensure your organization is the one available, establishing constant availability and providing professional, live operators who have the skills and tools necessary to meet your callers demands.

Extensive call center experience

PSG is able to work with clients in every major industry and understands the diverse needs of different organizations, from the metal and alloy industry to property management corporations. Over 20 years of communication and technology experience allows us to provide 100% customized solutions, whether you’re looking for a virtual receptionist, emergency support call center, or a tech support center to help your users troubleshoot problems.

24-7 call center

Businesses of all shapes and sizes can benefit from our 24-7 call center. Constant availability not only builds goodwill among customers, who appreciate being able to reach a live person 24 hours a day, it also increases revenue potential. Instead of only accepting new business during a small window of time each day, your business can be open 24-7, ready to take on new opportunities whenever they may arise.