Privacy Policy
Phone Support Group (PSG) is committed to protecting your privacy and providing you with a safe online experience. If you have questions or comments on our Privacy Policy, please contact us in writing at: Phone Support Group , 500 Northeast Spanish River Blvd. Suite 105C Boca Raton, Florida 33431 USA or via email: info@phonesupportgroup.com
This Policy applies to any of PSG Call Centers websites and governs data collection and usage on our sites only.
Our privacy policy does not apply to the privacy policy of agencies we may connect you with, nor does it apply to websites you may access from our websites. Each Agency within the PSG Network of Agencies and/or links to other websites found within our websites have their own Privacy Policies and are not controlled by Phone Support Group We encourage you to review the privacy statements of said sites so that you can understand how those Websites collect, use and share your information. Phone Support Group is not responsible for the privacy statements or other content on websites outside of Phone Support Group’s Call Centers’ family of websites.
By using any of PSG Call Centers websites, you consent to our Privacy Policy and practices described in this statement.
Collection of your Information
PSG Call Centers collects personally identifiable information on our website, from you, when you select the “Request a Quote”, “Request Information“, “Get Quotes” or any of our Contact Us sections and forms within our websites. When doing so, you are inquiring of our services to connect you with call center agencies in The PSG Call Center Network of agencies and authorize us to contact you in response to your request.
The information you send within these requests is used by PSG Call Center Consultants to provide our services to you and may be used to gather “quotes” from our Network of Call Center Agencies to get you connected to the right agency with the right services. Because of the nature of our business while you may be required to disclose certain personal information to us in order to receive our services, PSG Call Centers and its representatives will continuously respect your privacy every step of the way with the utmost care.
We also collect non-personally identifiable information to analyze trends, administer the website, track user movements and gather demographic information about our user base as a whole. This information may include, but is not limited to, your IP address, browser type, domain names, access times, pages visited while on our site, State and/or country from which you accessed the site, Internet service provider information, referring Web site addresses and more . This information is used by us for operation of services, maintaining quality of services, and to provide general statistics regarding use of our website. At no time do we “link” this information with personally identifiable information that you may submit to us.
Use of your Information
Phone Support Group collects and uses your personal information to operate our websites and deliver the services you have requested. Since the purpose of our business is to connect you with agencies that match your request for services, information submitted by you to aid in this purpose, will be owned by Phone Support Group , and will also become the property of the Agencies in our PSG Network of Agencies who are referred to you to provide quotes or services. By placing a request to receive quotes, you accept this use of your information.
We also reserve the right to use your personally identifiable information to inform you of other services that may become available from PSG Call Centers and its affiliates.
Phone Support Group shares data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services for us, and as such they are required to maintain the confidentiality of your information.
We may also share aggregated demographic information about our user base with others. This information does not identify individual users. Phone Support Group never sells or releases company information to other parties unless it is directly related to matching a request to the Agencies in our PSG Network of Agencies.
Phone Support Group reserves the right to disclose personally identifiable information as required by law, and when we believe that disclosure is necessary to protect our rights and to comply with judicial proceedings, court order or legal processes served on our family of Websites.
Cookies
PSG Call Centers Inc., reserves the right to use “cookies”. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website services nor other websites you may visit.
Changes to our Privacy Policy
Phone Support Group reserves the right to amend our Privacy Policy at any time. Please review it frequently.
Contact Information
PSG Call Centers Inc. welcomes your comments regarding this Policy. If you believe that we have not adhered to this Policy, please contact us via email: info@phonesupportgroup.com; or in writing at: Phone Support Group , 500 Northeast Spanish River Blvd. Suite 105C Boca Raton, Florida 33431 USA. We will use reasonable efforts to promptly determine and remedy any and all problems.
Use of any of our websites implies consent to the terms of our Privacy Policy.
